https://livinginaurora.ca/customer-service/whats-with-bell-someone-is-using-my-internet-and-i-am-paying-for-it-called-stealing-btw/ Living In Aurora Ontario Canada Mon, 06 Jan 2014 04:16:30 +0000 hourly 1 https://wordpress.org/?v=4.0.38 https://livinginaurora.ca/customer-service/whats-with-bell-someone-is-using-my-internet-and-i-am-paying-for-it-called-stealing-btw/#comment-18655 Wed, 14 Mar 2012 02:12:48 +0000 http://livinginaurora.ca/?p=5499#comment-18655 Kelly, if you can do not use Internet for 2 days at least for the sake of argument with Bell.
Good luck to you. My refunds are finally coming in. Anna

]]> https://livinginaurora.ca/customer-service/whats-with-bell-someone-is-using-my-internet-and-i-am-paying-for-it-called-stealing-btw/#comment-18654 Wed, 14 Mar 2012 02:08:46 +0000 http://livinginaurora.ca/?p=5499#comment-18654 I think I have the same situation, 100GB total of which 67 gig is UPLOAD(??). This started about 4 months ago and I blamed it on my son until this month. As a family we do not use the internet that much. I will contact bell tomorrow to find out what is going on. Thannks for the original post!!

]]> https://livinginaurora.ca/customer-service/whats-with-bell-someone-is-using-my-internet-and-i-am-paying-for-it-called-stealing-btw/#comment-18507 Wed, 01 Feb 2012 05:31:59 +0000 http://livinginaurora.ca/?p=5499#comment-18507 Marvin, I did little searching and this has been going on for a while.
If you complain they give you a credit and never tell you why.
If you don’t its money in their pocket. You are right they don’t care, they don’t have to, they are the phone company.
Thanks for sharing the skit by Lily Tomlin that was actually funny.
Anna

]]> https://livinginaurora.ca/customer-service/whats-with-bell-someone-is-using-my-internet-and-i-am-paying-for-it-called-stealing-btw/#comment-18506 Wed, 01 Feb 2012 05:28:38 +0000 http://livinginaurora.ca/?p=5499#comment-18506 Kaslkaos, thank you.
I watch all my bills like a hawk, lol.
Not sure if I will be staying with Bell, and never been sure of Rogers.
I miss ACI (Aurora Cable Internet).
Anna

]]> https://livinginaurora.ca/customer-service/whats-with-bell-someone-is-using-my-internet-and-i-am-paying-for-it-called-stealing-btw/#comment-18497 Tue, 31 Jan 2012 04:53:16 +0000 http://livinginaurora.ca/?p=5499#comment-18497 Wow, that DOES sound like a screwup on their end. They would never admit it though. Have you ever seen the Saturday Night Live skit by Lily Tomlin where she famously said, “We’re the phone company. We don’t care. We don’t have to.”? Here you go. http://vimeo.com/16175616

]]> https://livinginaurora.ca/customer-service/whats-with-bell-someone-is-using-my-internet-and-i-am-paying-for-it-called-stealing-btw/#comment-18488 Sat, 28 Jan 2012 14:31:51 +0000 http://livinginaurora.ca/?p=5499#comment-18488 I guess the lesson is watch your bills? Interesting that they didn’t get back to you….hmmm… and yes, if you ever get wireless, you need a password, otherwise you’re broadcasting a free line. But you know that, and didn’t do that, and still got dinged. Which is weird….I have Rogers, but still a good reminder to watch those payments at the end of the month.

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